C R U S H C A R

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Privacy Policy

Privacy Policy

06-08-2025


At Crush Car, we are committed to protecting your privacy and ensuring that your personal data is secure. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or use our services. By accessing our website or providing your personal data, you agree to the terms outlined in this policy.


1 . Information We Collect

Contact Information : We may collect your name, email address, mobile number, phone number, address (including street, city, state, pincode, country), IP address, payment details, and KYC documents, where required.

User-Generated Content : Information you post on our Site or on our official social media channels may be collected.

Demographic Information : We may gather data such as car preferences, test drive requests, Scrap hub visits, and survey responses.

Technical Information : We may collect details about your device, IP address, browser type, referring website, time spent on the Site, pages visited, and device operating system.

Credit Information : By using our services, you grant us explicit permission to obtain and verify your credit information through registered credit institutions or authorized third-party vendors. You may be asked to provide an OTP for detailed credit checks.


2 . How We Collect Information

Direct Collection : We collect information directly when you register, sign up for services, request a test drive, submit forms, or contact us.

Automated Collection : We use tools like Google Analytics, Google Webmaster, cookies, and web beacons to passively collect user data.

Third-Party Sources : We may receive your details from third-party social media platforms that you interact with while using our Site.


3. How We Use Your Information
  • ● To Contact You: For confirmations, follow-ups, or marketing promotions.
  • ● To Respond to Requests: To handle your queries or service-related needs.
  • ● To Enhance Services: For personalization and performance improvement.
  • ● To Understand Trends: For analytics, optimization, and trend monitoring.
  • ● For Marketing: To share special offers, product announcements, and newsletters.
  • ● Transactional Communications: For updates via email, SMS, WhatsApp, or calls regarding your activity.
  • ● Compliance and Legal Requirements: To adhere to applicable laws or legal requests.

By using the Site, you consent to our collection, use, storage, and transfer of your information—including international transfers—in line with applicable laws.


4. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and offer relevant content. Cookies do not collect personal data. You may choose to disable cookies through your browser settings.


5. Sharing of Information

We may share your information with:

  • Associated Companies : Our affiliates, subsidiaries, and partner brands.
  • Service Providers : Third-party vendors under confidentiality agreements.
  • Legal Bodies : To comply with legal requirements, court orders, or investigations.
  • Others : As necessary for operational needs or based on your consent.

We will inform you if we share your information in ways not described in this Policy.


6. YOUR RIGHTS & CHOICES
  • ● Access, correct, or delete your personal information
  • ● Withdraw consent at any time, subject to legal or contractual restrictions
  • ● Request details about the data we hold and how it's used
  • ● To exercise these rights, please contact us at info@crushcar.in

We encourage you to review and update your personal information regularly. To delete your account, please contact us at info@crushcar.in


7. Use of Third-Party Service Providers

We engage third-party service providers for data handling, communications, marketing, and more. These providers adhere to data protection practices aligned with IS/ISO/IEC 27001 standards.


8. Data Security Measures

We follow comprehensive technical, physical, and administrative safeguards under IS/ISO/IEC 27001: " Information Technology – Security Techniques – Information Security Management System – Requirements." While we take strong precautions, no digital system is entirely secure.


9. INTERNATIONAL DATA TRANSFERS

If your data is transferred outside of India (e.g., to cloud service providers), we ensure it is protected by apropriate legal and technical safeguards in accordance with applicable data protection laws.


10. External Links

Our Site may include links to third-party websites or digital platforms. We do not control or endorse their privacy practices. Please review their privacy policies before sharing any data.


11. WHATSAPP & ELECTRONIC COMMUNICATIONS

By booking a service through our platform, you consent to receive transactional and service-related messages, including on platforms like WhatsApp, SMS, or email. These communications are necessary for order confirmations, updates, and service feedback.


12. Email/SMS Opt-Out & Account Deletion

To stop receiving marketing emails or SMS, unsubscribe using the provided link or write to us at info@crushcar.in Please allow up to 10 days for processing. Transaction-related messages will still be sent.


13. Third-Party Site Usage

When you visit third-party sites through our Site, their privacy policies apply. We are not responsible for their content or data handling.


14. Grievance Redressal

For any concerns or questions about this Privacy Policy, please contact us at info@crushcar.in


15. Policy Updates

This Privacy Policy was last updated on 18-06-2025. We may revise it from time to time. Material changes will be notified on our Site. Please check periodically for updates.


16. Governing Law

By accessing our Site, you agree that any disputes are governed by this Policy and the laws of India.


17. CONTACT US

For any queries, concerns, or requests related to this Privacy Policy or your personal data, you can reach us at:


    Crush Car
  • ● Your Registered Address: KHASRA NO. 199, 214 VILLAGE- BHIKANPUR, PARGANA- HAPUR, DISTRICT- HAPUR, UTTAR PRADESH, 245205
  • ● Email: info@crushcar.in
  • ● Phone: (+91) 80103-88010
  • ● Website: crushcar.in